Comprehensive ICD-10 consulting services for planning, education and implementation
Care Communications offers a range of ICD-10 (CM and PCS) consulting services, including an ICD-10 Documentation and Revenue Risk Assessment as well as skills assessments, training and education for all user levels and ongoing performance analysis. CARE’s ICD-10 consulting and education services are customized based on your facility’s immediate and long-range ICD-10 implementation needs.
Our ICD-10 consulting services include:
- Skills Assessment, Training and Education – CARE partnered with Elsevier/McStrategies to offer an online coder skills assessment, suite of ICD-10 foundations courses and the ICD-10 coding curriculum. In addition, CARE’s ICD-10 certified trainers will work one-on-one with coders and clinicians to improve documentation and coding while also providing ongoing feedback to fully prepare staff for ICD-10.
- Coding Quality Review and Education/Auditing – A coding review specialist studies your ICD-10 records to identify where changes are necessary. The specialist then creates an easy-to-use report summarizing all data from the coding review. Supporting the entire process is an experienced team consisting of coding compliance and data specialists as well as a senior coding advisor who assure a thorough review and meaningful report. Personalized training ensures that necessary improvements are made to each coder's performance and the organization's coding procedures.
- Interim Directors/Leaders – Experienced professionals to provide organizational leadership to create urgency, gain cooperation and collaboration, coordinate across departments and provide implementation assistance.
- Dual Coding and Management Staff Resources – Skilled (ICD-9 and ICD-10) coding professionals and experienced credentialed managers to supplement staffing levels before, during and after implementation to help ensure continuous production and prevent spikes in unbilled accounts receivable.
For more information about any of our ICD-10 transition services, simply contact us.