Volume 1, Issue 2

The Urgency to Clean Data in Patient Registrations Systems Fueled By Impending Implementations of Electronic Health Records
Hackensack's e-HIM Implementation and Model for Change
Free Training Tools for HIPAA Privacy and Security
Outsourcing the Transcription Clerk Function
Extension for Collecting Tumor Registry Data Announced
CARE Surveys Your Point of View


The Urgency to Clean Data in Patient Registrations Systems Fueled By Impending Implementations of Electronic Health Records 
"The summer of 2003 will surely be known as the turning point in the evolution of electronic health records in the United States," says, Leslie Ann Fox, CEO and President of Care Communications, Inc. "Even with an influx of capital to accelerate the implementation process, healthcare executives face challenges. One of the first challenges that many of our clients have is to assure the accuracy of the patient identifiers in existing patient registration systems. Cleaning databases of duplicate medical record numbers is a common practice when health care providers upgrade or introduce new information systems. Accurate patient identifiers are crucial to assure that every individual's medical record is complete and accessible to authorized users."

Read more about events fueling the implementation of EHR projects.

Hackensack's e-HIM Implementation and Model for Change 
The new sense of urgency created by HHS this summer for hospitals to move rapidly toward implementing electronic health records (EHRs) will be quickly followed by the need for HIM departments to redesign processes for electronic Health Information Management (e-HIM). Effective change management strategies will be a high priority for HIM directors. Leslie Fox and Patty Thierry of Care Communications, Inc. recently talked to Barbara Seigel, MS, RHIT, about her model for change. Barbara is the director of Health Information at Hackensack University Medical Center and President of AHIMA. During that conversation, Barbara indicated that she is in favor of an incremental approach to e-HIM. "Changing incrementally helps people adjust to how they will be working differently in the future." To access this conversation and learn more about Hackensack's incremental approach to eHIM and change model, please see Moving Incrementally toward E-HIM.

Free Training Tools for HIPAA Privacy and Security 
Both the privacy and security rules require training for all members of the work force. The privacy rule requires training in policies and procedures related to protected Health Information. The security rule requires covered entities to implement a security awareness and training program.

But what is an awareness program? According to Gwen Hughes, RHIA, CHP, "An awareness program is education aimed at making the subject top of the mind. We make something top of the mind by repeating it often and in formats that appeal to different types of learners. For example, one month, your organization might invite members of the workforce to a round table luncheon where each table discusses a breach of information that made national news, and how a similar breach could be prevented in their own organization. The next month, the organization might publish an interesting article in the company newsletter about establishing secure passwords. The third month, departments in the organization might compete for prizes in an electronic quiz or Jeopardy game related to privacy and security."

To assist our readers in creating a privacy and security awareness program, we've created a sample training calendar with some ideas for establishing your own awareness program. And just for fun, we've also written sample questions and answers to get you started on developing your own electronic quiz or Jeopardy game.

Outsourcing the Transcription Clerk Function 
Are you under pressure to further reduce FTE's? Do the outsourced transcriptionists fail to perform some of the required look-ups thereby necessitating the function be performed by a hospital employee?

If so, you might want to consider outsourcing your transcription clerk position. That's what Sandra Joe, RHIA, Director of Health Information Services at Provena St. Joseph's Hospital in Elgin, Illinois did.

According to Sandra Joe, "We contracted with a transcription vendor to provide transcription clerical services at the same time we outsourced transcription. The hospital pays for the clerical service on an hourly basis and the transcriptionists by the line."

The right demographic interfaces and the procurement of transcription and transcription clerical functions from the same vendor has resulted in fewer FTEs at Provena St. Joseph's. In addition, it may have helped them avoid the friction other health care providers experience between outsourced transcriptionists and hospital employed clerks. Perhaps this strategy will help your organization as well. It's something to think about.

Extension for Collecting Tumor Registry Data Announced 
The American College of Surgeons (ACS) has extended for six months, the abstracting period in which accredited hospital cancer programs have to collect new data.

According to Loretta Leal, a certified tumor registrar with Care Communications, Inc. the American College of Surgeons started requiring accredited hospital cancer programs to abstract new data elements by July of 2003. Because it has been difficult to procure and implement the needed software, the ACS announced the extension and made available a form for collecting the new data until a hospital's software upgrade has been implemented.

For further information, please see Facility Oncology Registry Data Standards (FORDS)

CARE Surveys Your Point of View 

<b><i>CARE</i></b> Surveys Your Point of View One of CARE's core values is creating long-term relationships; with our readers, clients and collegues. In furthering that goal, we are running a series of surveys called Viewpoint, to better understanding your point of view.

Our first survey asks, "What topics would you like us to cover in upcoming issues?" Please take a moment to offer your suggestions.











  

Publisher:
Leslie Fox, MA, RHIA

Editor:
Gwen Hughes, RHIA, CHP

Editorial Board:
Sue Danforth, RHIA
Roberta Peters, MS, RHIA
Patty Thierry, MBA, RHIA, CCS
Dianne Willard, MBA, RHIA, CCS-P