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Leslie Ann Fox, MA, RHIA, is CEO of Care Communications, Inc. Since co-founding Care Communications in 1976, Ms. Fox has directed or participated in the development and presentation of over 30 seminars and publications on HIM department management and quality management methodologies; directed the development and marketing of a highly successful line of software for ICD-9-CM and CPT coding and coding evaluation; and established CARE’s medico-legal research support capability, providing medical abstraction and coding services for medical research, law firms, insurance companies, and survey research organizations. Most recently she has overseen the development and implementation of Internet-based remote coding technology that enables HIM departments and coding services to address coder shortages. In addition to her expertise in Health Information Management, Ms. Fox has studied and written extensively in the field of Bowen Family Systems Theory, applying this well-developed theory of human behavior to leadership and change management in organizations. She continues to provide consultation in HIM, Leadership, Change Management, and Systems Theory. Ms. Fox has been an active volunteer with the American Health Information Management Association (AHIMA) for over 30 years. She is currently representing AHIMA on the Personal Health Record Working Group of the Markle Foundation’s “Connecting for Healthcare” project. She recently chaired the AHIMA E-health Task Force, which developed and promoted standards for privacy and security of personal health information on the Internet, defined the role of HIM professionals in E-health, and developed the vision of evolving HIM to e-HIM®. Over the years, she has served in the roles of chairperson or member for numerous committees and task forces for AHIMA including as a subcommittee chair on the Organizational Structure Task Force and on the AHIMA Project Steering Committee responsible for creating and implementing Communities of Practice. Ms. Fox has also served on the Boards of the Chicago Women’s Healthcare Executive Network and the Alumni Association of the School for New Learning at DePaul University. Author of numerous articles, papers, and publications, including, “The Art of Change Management to Lead Successful Projects”; “Bowen Family Systems Theory: A Theoretical Framework for Organizational Change Agents”; “Bowen Family Systems Theory As A Framework for Consultants”; How to Prepare Your Facility for the Computerized Patient Record; Measuring and Improving Productivity in the Medical Record Department; Strategies for Medical Record Management; The Administrator’s Guide to Evaluating Medical Records and the Medical Record Department; and The Record That Defends Its Friends. Currently she is a co-author of the “Hands-on Help” column that appears monthly in ADVANCE for Health Information Professionals. Ms. Fox received
a BS in Medical Record Administration from the University of
Illinois in 1968, and a MA in Professional Studies: Concentration
in the Application of Family Systems Theory in organizations
from DePaul University in Chicago in 1992. |
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Ms. Sheridan is President of Care Communications. She is a results-oriented change agent and has a strong background in Health Information Management, business and systems development and implementation. As President, Patty oversees the implementation and delivery of all CARE's staffing and consulting services. She leads CARE'S efforts to develop innovative solutions to both systems and business challenges, and provides consultative services in the areas of e-HIM®, process reengineering and change management. Prior to joining CARE's consulting team, Ms. Sheridan served in several capacities at the American Health Information Management Association. Her most recent role was as the Vice President of Professional Development where she was responsible for several AHIMA product lines. She has also served as director of Health Information Management for a large teaching hospital in New York and held various HIM management positions, which included developing a document imaging system and implementing HIM technology. Ms. Sheridan is a graduate of Kean College of New Jersey with a BS in Health Information Management and an MBA from Baruch College of the City University of New York. She also completed a 6-month leadership program and one year of individual coaching, which focused on applying Bowen Family Systems Theory to the workplace. Ms. Sheridan has held various AHIMA volunteer roles related to e-Health and e-HIM®. She co-authors a monthly column, "Hands-on Help" in the publication ADVANCE For Health Information Professionals. |
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Ms. Peters has over 20 years experience managing all HIM activities for individual hospitals and multi-hospital systems. Ms. Peters has been affiliated with CARE since the early 1980s, when she developed books and training manuals published by Care Communications, Inc., provided direct consulting services, and led seminars. She also has experience with HIM information systems design and implementation. Ms. Peters is currently responsible for business development at CARE, working with our clients and alliance partners to respond to staffing and technology needs. |
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Gwen has over twenty-five years experience managing health information in a variety of health care settings. She has authored numerous articles and AHIMA practice briefs and is frequently quoted in trade publications. Gwen is a frequent speaker around the country on a variety of HIM related topics. |
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Ms. Black is responsible for
all human resource functions for the organization. Prior to joining CARE in
1997, she gained over 12 years “generalist” experience
in a variety of work environments that included service, manufacturing
and consulting industries. Ms. Black is a graduate of Indiana
University with undergraduate and graduate degrees in business,
with an academic focus on Human Resources. |
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Mr. Janczak is responsible for all business activities of the organization. Prior to joining CARE in 1998, he was employed by Siemens Medical Systems, Division of Siemens, AG for over 20 years. His most recent position with Siemens was controller of the sales organization for the Nuclear Medicine Division. Mr. Janczak is a graduate of the University of Illinois with a degree in finance. He became a CPA in 1986. |
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Harold has over 15 years of sales and marketing experience within the healthcare field including holding senior director level positions, sales management, and national consulting roles with major health systems, hospitals, a consulting firm, and physician groups. He most recently functioned as a partner focusing on strategic alliances, business development, and sales for a healthcare software start up company. |
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Patricia
Thierry Sheridan, MBA, RHIA
Roberta
Peters, MS, RHIA
Gwen
Hughes RHIA, CHP
Barbara
Black, MBA
Robert
Janczak, CPA
Harold
Walsh 
